Support

Service and support

We offer extensive service and support options for our products. You are welcome to contact us directly for this. We are looking forward to your message.
   
Extended guarantee at a fixed price NGM Plus 5

The NGM Plus 5 extended guarantee for additional protection for a further 5 years.
Worldwide.

No maintenance contract required!

Technical service

Technical service and support are always available for you worldwide. If, for example, there is a problem with a generator, please fill out the attached form. A member of our team will help you at short notice. Please have the device model and the serial number ready!

Technical service team - worldwide: Tel: +49 (0) 6173 320078

or use our contact form.


Spare parts

As with all devices, spare parts are required from time to time as part of regular scheduled maintenance or general wear and tear. To ensure that you have full confidence in your device and that a long, trouble-free service life is achieved, we offer a comprehensive spare parts service with a dedicated team that ensures that the right part is provided for your specific model. To order the right parts, please make sure that you provide your device model and serial number.

Technical support request

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